FIU Libraries: LibGuide Sustainability &amp; Troubleshooting: Open Athens, EZproxy, &amp; Permalinks

Reporting OpenAthens issues

Details of the issue
Secure the exact error code if any.
Screenshot: Try to replicate the error and take a screenshot. If you cannot reproduce the error, ask the patron to send you a screenshot of the error. It is best to get the entire user's screen (browser information, network information, etc...)
User's contact information if they would like to receive follow-up support.

Place a ticket in LibAnswers and direct it to:

A "permalink" is a stable, permanent (or persistent) link to an online journal article or subscription resource, that can be accessed from any computer at any time.
- Permalinks are also referred to as PIDs. (example: “https://fiu-flvc.primo.exlibrisgroup.com/discovery/search?query=”)
This is different than the URL in the address bar at the top of your browser.
- That link displayed there maybe session dependent, and will only work for a particular person in a particular time period.
To make sure the link you use will work for other people, you will need to locate the permanent link to the article. In some databases, the permanent link is easy to find. In others, it's a bit harder. Instructions are provided on this page for some of the most commonly used databases. We encourage you to contact the liaison librarian if you need help using a different database.

cat hair article

create qr code or link

scan the qr code

sample search link

Floor		Resources
One		Center for Academic Success: University Learning/Testing Center Electronic Classroom Broadcast Video Productions Resource for Education Technology UTS - Media Equipment Services Distance Learning Electronic Classroom Instructional Photography & Graphics
Two		Information & Research Services Curriculum & Juvenile Collection LACiC - Latin American and Caribbean Center Government Documents GIS-RS Center & Teaching Lab Maps & Imagery User Statistics
Three		Periodicals & Newspapers Laptop Lounge Honors College Student Resource Center College of Medicine Library Copiers Systems
Four		College of Medicine Special Collections & Archivese Academic Space Management School of Social Work Study Area
Five		Audiovisual Collection Diaz Ayala Collection Architecture and Fine Arts (General Collection and Periodical Section N) Music (General Collection and Periodical Section M) Music Listening Room Music CAI Center Spanish Resource Center Group Study Rooms
Six		Quiet Study Space Group Study Rooms General Collection HJ-L & P-Z Oversized Books
Seven		General Collection A-HG Quiet Study Floor Group Study Rooms
Eight		Library Administration Collection Management Digital Collections Center

Floor		Resources
One		Circulation Course Reserves Intercampus/Interlibrary Loan Information and Research Services Center for Excellence in Writing Communication Arts Studio Computer Labs/Copiers
Two		Microforms Periodicals Juvenile Collection Oversize Collection Video Collection Government Documents Reference Workroom Reference Collection Copiers
Three		General Collection, A-Z Library Administration