Help? Troubleshooting for Users

FIU’s source for Canvas information. New to Canvas? Looking to get the most out of Canvas? Want to see what’s new? Choose “Instructors” or “Students” to access resources related to FIU’s Learning Management System (LMS), Canvas.

FIU accounts provide a single sign-on solution that grants you access to a multitude of computing resources and technology based services. Most regularly visited FIU web page sign-on (like PantherMail, FIUmail, FIU’s wireless networks, FIU Online, etc.) are linked with the same username and password. This solution provides a centralized method for changing passwords, requesting accounts, and managing access to many of the IT-managed systems.

Find self help resources to troubleshoot any of your concerns.

Is something broken? Get live help by chat or phone

The following free programs are recommended for use with the LMS and/or viewing and creating files related to some online courses.