North Campus Library Student Survey 1999

In order to interpret bar graphs with the use of percentages, refer to the "Valid Percent" column of the tables preceding the graphs.

How often do you visit the library

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	daily	213	41.4	42.1	42.1
	weekly	248	48.2	49.0	91.1
	monthly	45	8.8	8.9	100.0
	Total	506	98.4	100.0
Missing	9.00	7	1.4
	System	1	.2
	Total	8	1.6
Total		514	100.0

q2 How often do you use the North Campus Library

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	daily	200	38.9	39.7	39.7
	weekly	256	49.8	50.8	90.5
	monthly	45	8.8	8.9	99.4
	never	3	.6	.6	100.0
	Total	504	98.1	100.0
Missing	9.00	9	1.8
	System	1	.2
	Total	10	1.9
Total		514	100.0

q3 Are the library hours adequate for your needs

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	yes	434	84.4	86.5	86.5
	no	68	13.2	13.5	100.0
	Total	502	97.7	100.0
Missing	9.00	11	2.1
	System	1	.2
	Total	12	2.3
Total		514	100.0

q6 How often do you find the materials or information you need in the library

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	always	103	20.0	20.8	20.8
	almost always	279	54.3	56.4	77.2
	some of the time	110	21.4	22.2	99.4
	never	3	.6	.6	100.0
	Total	495	96.3	100.0
Missing	9.00	18	3.5
	System	1	.2
	Total	19	3.7
Total		514	100.0

q7 Do you find the staff .. approachable

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	always	196	38.1	38.8	38.8
	frequently	243	47.3	48.1	86.9
	occasionally	53	10.3	10.5	97.4
	rarely	13	2.5	2.6	100.0
	Total	505	98.2	100.0
Missing	9.00	8	1.6
	System	1	.2
	Total	9	1.8
Total		514	100.0

q8 Do you find the staff .. knowledgeable

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	always	187	36.4	37.2	37.2
	frequently	258	50.2	51.3	88.5
	occasionally	52	10.1	10.3	98.8
	rarely	6	1.2	1.2	100.0
	Total	503	97.9	100.0
Missing	9.00	10	1.9
	System	1	.2
	Total	11	2.1
Total		514	100.0

q9 How do you rate .. Circulation/Reserve Desk assistance

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	very helpful	148	28.8	29.4	29.4
	helpful	278	54.1	55.3	84.7
	somewhat helpful	60	11.7	11.9	96.6
	not helpful	4	.8	.8	97.4
	never used	13	2.5	2.6	100.0
	Total	503	97.9	100.0
Missing	9.00	10	1.9
	System	1	.2
	Total	11	2.1
Total		514	100.0

q10 How do you rate .. Reference Desk assistance

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	very helpful	180	35.0	35.8	35.8
	helpful	262	51.0	52.1	87.9
	somewhat helpful	40	7.8	8.0	95.8
	not helpful	4	.8	.8	96.6
	never used	17	3.3	3.4	100.0
	Total	503	97.9	100.0
Missing	9.00	10	1.9
	System	1	.2
	Total	11	2.1
Total		514	100.0

q11 How do you rate .. Interlibrary Loan services

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	very helpful	60	11.7	12.2	12.2
	helpful	152	29.6	31.0	43.3
	somewhat helpful	46	8.9	9.4	52.7
	not helpful	10	1.9	2.0	54.7
	never used	222	43.2	45.3	100.0
	Total	490	95.3	100.0
Missing	9.00	23	4.5
	System	1	.2
	Total	24	4.7
Total		514	100.0

q12 How do you rate .. Intercampus Loan services

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	very helpful	53	10.3	10.8	10.8
	helpful	148	28.8	30.3	41.1
	somewhat helpful	43	8.4	8.8	49.9
	not helpful	14	2.7	2.9	52.8
	never used	231	44.9	47.2	100.0
	Total	489	95.1	100.0
Missing	9.00	24	4.7
	System	1	.2
	Total	25	4.9
Total		514	100.0

q13 How do you rate .. Library instruction classes

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	very helpful	68	13.2	14.0	14.0
	helpful	155	30.2	31.8	45.8
	somewhat helpful	44	8.6	9.0	54.8
	not helpful	8	1.6	1.6	56.5
	never used	212	41.2	43.5	100.0
	Total	487	94.7	100.0
Missing	9.00	26	5.1
	System	1	.2
	Total	27	5.3
Total		514	100.0

q14 How do you rate .. Library materials in your major

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	very helpful	105	20.4	21.5	21.5
	helpful	229	44.6	46.8	68.3
	somewhat helpful	82	16.0	16.8	85.1
	not helpful	14	2.7	2.9	87.9
	never used	59	11.5	12.1	100.0
	Total	489	95.1	100.0
Missing	9.00	24	4.7
	System	1	.2
	Total	25	4.9
Total		514	100.0

q15 How many times have you found an article or a page you needed in a reference book or periodical missing

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	once or twice	208	40.5	42.3	42.3
	three or more times	87	16.9	17.7	60.0
	never	197	38.3	40.0	100.0
	Total	492	95.7	100.0
Missing	9.00	21	4.1
	System	1	.2
	Total	22	4.3
Total		514	100.0

q16 Do you have a personal computer at home with access to the Internet

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	yes	260	50.6	53.1	53.1
	no	230	44.7	46.9	100.0
	Total	490	95.3	100.0
Missing	9.00	23	4.5
	System	1	.2
	Total	24	4.7
Total		514	100.0

q18 If YES, how often do you connect to and use the library's electronic resorces from home

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	daily	15	2.9	6.1	6.1
	twice weekly or more	24	4.7	9.8	15.9
	weekly	83	16.1	33.7	49.6
	never	124	24.1	50.4	100.0
	Total	246	47.9	100.0
Missing	-1.00	268	52.1
Total		514	100.0

q18 How do you rate .. WebLuis

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	very helpful	97	18.9	20.3	20.3
	helpful	209	40.7	43.8	64.2
	somewhat helpful	131	25.5	27.5	91.6
	not helpful	8	1.6	1.7	93.3
	never used	32	6.2	6.7	100.0
	Total	477	92.8	100.0
Missing	9.00	36	7.0
	System	1	.2
	Total	37	7.2
Total		514	100.0

q19 How do you rate .. Library Electronic Databases

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	very helpful	87	16.9	18.4	18.4
	helpful	186	36.2	39.3	57.7
	somewhat helpful	123	23.9	26.0	83.7
	not helpful	6	1.2	1.3	85.0
	never used	71	13.8	15.0	100.0
	Total	473	92.0	100.0
Missing	9.00	40	7.8
	System	1	.2
	Total	41	8.0
Total		514	100.0

q20 How do you rate .. Library's Homepage

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	very helpful	66	12.8	13.9	13.9
	helpful	166	32.3	35.0	48.9
	somewhat helpful	125	24.3	26.4	75.3
	not helpful	19	3.7	4.0	79.3
	never used	98	19.1	20.7	100.0
	Total	474	92.2	100.0
Missing	9.00	39	7.6
	System	1	.2
	Total	40	7.8
Total		514	100.0

q21 Do you find availability of .. Computer Workstation

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	yes	231	44.9	47.5	47.5
	no	92	17.9	18.9	66.5
	don't use	163	31.7	33.5	100.0
	Total	486	94.6	100.0
Missing	9.00	27	5.3
	System	1	.2
	Total	28	5.4
Total		514	100.0

q22 Do you find availability of .. Audiovisual equipment

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	yes	175	34.0	35.8	35.8
	no	20	3.9	4.1	39.9
	don't use	294	57.2	60.1	100.0
	Total	489	95.1	100.0
Missing	9.00	24	4.7
	System	1	.2
	Total	25	4.9
Total		514	100.0

q23 Do you find availability of .. Microform reader/printers

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	yes	195	37.9	40.1	40.1
	no	28	5.4	5.8	45.9
	don't use	263	51.2	54.1	100.0
	Total	486	94.6	100.0
Missing	9.00	27	5.3
	System	1	.2
	Total	28	5.4
Total		514	100.0

q24 Do you find availability of .. Print stations for computers

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	yes	258	50.2	53.0	53.0
	no	64	12.5	13.1	66.1
	don't use	165	32.1	33.9	100.0
	Total	487	94.7	100.0
Missing	9.00	26	5.1
	System	1	.2
	Total	27	5.3
Total		514	100.0

q25 Do you find availability of .. Photocopiers

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	yes	414	80.5	84.5	84.5
	no	28	5.4	5.7	90.2
	don't use	48	9.3	9.8	100.0
	Total	490	95.3	100.0
Missing	9.00	23	4.5
	System	1	.2
	Total	24	4.7
Total		514	100.0

q26 Rate overall performance/services of the library

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	excellent	134	26.1	27.1	27.1
	good	311	60.5	62.8	89.9
	fair	48	9.3	9.7	99.6
	poor	2	.4	.4	100.0
	Total	495	96.3	100.0
Missing	9.00	18	3.5
	System	1	.2
	Total	19	3.7
Total		514	100.0

q27 What is your current status at FIU

		Frequency	Percent	Valid Percent	Cumulative Percent
Valid	undergraduate	383	74.5	77.8	77.8
	masters	85	16.5	17.3	95.1
	doctoral	5	1.0	1.0	96.1
	other	19	3.7	3.9	100.0
	Total	492	95.7	100.0
Missing	9.00	21	4.1
	System	1	.2
	Total	22	4.3
Total		514	100.0

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